Aesthetics AI

Privacy Policy

Privacy Policy for Aesthetics AI App

Last updated: 18th Jan

This Privacy Policy describes how Aesthetics AI (“we,” “us,” or “our”) collects, uses, and shares your information when you use the Aesthetics AI mobile application (the “App”). By using the App, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a. Personal Information: When you register for an account, we collect personal information such as your name, email address, and other information provided during the account creation process.

b. Usage Information: We collect information about how you use the App, including actions within the App and interactions with its features.

c. Device Information: We may collect information about the device you use to access the App, including device type, operating system, and unique device identifiers.

d. Face Data: The App allows users to submit personal details and a photo for visualization purposes, enabling individuals to preview potential treatment outcomes. This information is securely shared with the relevant clinicians, who can review it to facilitate inquiries, contact users, and schedule appointments for the desired treatments.

2. How We Use Your Information

a. Providing Services: We use your information to provide you with access to the features and functionalities of the App.

b. Communication: We may use your contact information to communicate with you about updates, account-related matters, and promotional offers.

c. Analytics: We may use aggregated and anonymized data, including face data, for analytical purposes to improve the App’s performance and user experience.

d. Face Data Usage: The face data collected through the App serves the purpose of enhancing user experience by enabling individuals to visualize potential treatment outcomes. Users can submit personal details and a photo to see how they would look after receiving a specific treatment. This information is securely shared with the relevant clinicians, allowing them to assess and provide personalized insights during inquiries. Additionally, clinicians may use the face data to contact users and facilitate the booking of appointments for the desired treatments. The primary goal is to offer users a more personalized and informative experience, supporting their decision-making process in exploring and pursuing treatments through our App. The face data is handled with the utmost privacy and security to ensure a confidential and seamless user-clinician interaction

3. Data Sharing and Disclosure

a. Service Providers: We may share your information, including face data, with third-party service providers who help us operate and improve the App.

b. Legal Compliance: We may disclose your information, including face data, if required by law or in response to a valid legal request.

c. Third-Party Sharing of Face Data: The face data collected through the App may be shared with relevant clinicians to facilitate inquiries and provide personalized insights. This sharing is conducted to enhance user experience and support individuals in visualizing potential treatment outcomes. The information is securely transmitted to the respective clinicians who may use it to assess the user’s needs, offer tailored recommendations, and contact the user for appointment scheduling. The face data is stored securely to ensure privacy and confidentiality throughout the user-clinician interaction. Users can rest assured that their information is handled with the utmost care and only shared with third parties directly involved in the treatment inquiry and appointment booking process.

4. Data Retention

a. Face Data Retention: The face data collected through the App is retained for the duration that clinicians are actively using our services. If a clinician decides to cancel their account, the face data will be provided to them during a 30-day notice period. After this notice period, both the account and associated face data will be permanently removed from our system. This retention policy ensures that clinicians have access to their data for a reasonable period after account cancellation while prioritizing the privacy and secure handling of information. Users can be confident that their face data is managed in accordance with these specified retention practices.

5. Your Choices

a. Account Information: You can review and update your account information by logging into the App.

b. Communications: You can opt out of promotional communications by following the unsubscribe instructions in the communication.

6. Data Security

We implement measures to protect the security of your information, including face data, but no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at info@aestheticsai.co.uk

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